Seems a negative kind of week, far too many rantings on here but here we go. What seemed like a simple request for my wife became ” not possible”. To open a new bank account. No need for boring details but something I thought simple and normal and needed doing today. The first bank Abbey National said not possible, but could be done midday thursday? ” Sorry have to work”. Next option midday friday “Sorry have to work”. So exit Abbey National and into The Halifax. Seem to recall they ” give something Xtra”. Certainly do, an extra time to contemplate, have a holiday or even spend all one’s money. The first opportunity to meet the wonderful person who could deal with the complexity of opening a bank account was in one weeks time. Bizarre.
So Lloyds bank to the rescue, yes possible and all done in minutes. I do wonder how exactly The Halifax and Abbey National expect to do business. Have a guess where our family will not go to?
A quite extraordinary story really.